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TN/ROLE/08
Edition 2027 · effective 1 January 2027

Build · Dispute Board

Who keeps a major project moving when issues arise?

A panel of one or three independent professionals appointed at the start of a construction or infrastructure project. It visits regularly, knows the project, gives informal opinions early and, when asked, makes recommendations or decisions on disputes as they arise.

§ 01At a glance

Dispute Board, in five facts.

Who decides
The board recommends or decides, as the contract sets.
Outcome
Site-visit reports, informal opinions, recommendations or interim-binding decisions.
Effect
As the contract sets: recommendation or interim-binding decision
Typical time
For the life of the project
Formality
●●●○○

§ 02When it fits

Use it when… and not when…

It fits when

A good fit

Who keeps a major project moving when issues arise?

  • Large, long or complex projects
  • Many interfaces and subcontractors
  • Public money and public scrutiny
  • Cash flow must not stop while issues are argued
It does not fit when

Choose another route

Use the least burdensome process that can do the job.

  • Short, low-value works where the cost is out of proportion
  • When the parties will not fund regular visits

§ 03Where it is used

2 situations where Dispute Board is part of the route.

§ 04How appointment works

From first call to signed mandate.

Describe the need
Triage & scope
Conflict disclosure
Shortlist
Mandate
Day oneAgreed

A Neutral is shortlisted only after confirming availability and submitting conflict information. Nothing is called conflict-cleared until that disclosure has been reviewed.

§ 05Services and instruments

How TheNeutralsORG™ delivers it.

Services

Dispute Board · Project Neutral System

Delivered by qualified Neutrals, designed to work under the draft Neutral Practice Standard™.

Model instrument

Dispute Board Protocol

Draft it with the clause tool, then have it reviewed by your own lawyer.

§ 06Neighbouring roles

Often confused with…

Dispute BoardNeutral ChairingExpert Determination
The questionWho keeps a major project moving when issues arise?Who runs this meeting fairly?Who settles this defined question, quickly and finally?
Who decidesThe board recommends or decides, as the contract sets.The body decides. The chair keeps the process fair.The expert decides the defined question.
OutcomeAs the contract sets: recommendation or interim-binding decisionNo substantive authorityBinding by contract
Typical timeFor the life of the projectA single meeting or a standing termTypically four to eight weeks