TN/INDS/00
Edition 2027 · effective 1 January 2027
The method
Structure over opinion.
INDS™ is the named method inside every evaluation the institution delivers, and a trademarked asset every certified neutral is trained in. Six stages, always in order, with four sub-frameworks and a fixed report.
§ 01Six stages
Always in order. None skipped.
Intake & issue definition
The NE-01 intake, documents, complexity, scope and conflict checks.
Neutral information gathering
Documents and communications into a verified chronology.
Stakeholder & behavioural assessment
Interviews and INDS-BF™.
Evidence & risk analysis
Exposure mapped with INDS-RG™.
Strategy & settlement feasibility
INDS-SFM™ and INDS-SF™.
Final evaluation report
The 11-section report and post-report support.
§ 02Seven principles
What the method protects.
- 01
Neutrality
No side, no stake.
- 02
Structure over opinion
The process carries the view, not the personality.
- 03
Behavioural understanding
People, not only documents.
- 04
Cross-functional insight
Legal, commercial and technical together.
- 05
Evidence-based decisions
Every finding traced to evidence.
- 06
Risk awareness
Exposure stated plainly.
- 07
Strategy alignment
Options that fit what the parties need.
§ 03Four sub-frameworks
The instruments.
INDS-BF™ · Behavioural Framework
Ten signals: tone, defensiveness, inconsistency, avoidance, aggression, emotional triggers, role insecurity, hidden motives, power dynamics, relationship fatigue.
INDS-RG™ · Risk Grid
Financial, operational, behavioural, legal and reputational risk rated low, moderate or high, with time sensitivity.
INDS-SFM™ · Settlement Feasibility
Ten weighted factors into one score from 1 to 10.
INDS-SF™ · Strategy Framework
Eight outputs: primary strategy, alternatives A and B, 24–48 hour actions, a do-not-do list, communication advice, legal-aligned notes and a timeline.
§ 04The report
Eleven sections.
- Executive summary
- Factual reconstruction
- Behavioural analysis
- Evidence review
- Risk analysis (INDS-RG™)
- Settlement feasibility (INDS-SFM™)
- Strategic pathway (INDS-SF™)
- Immediate actions (24–48 hours)
- Do-not-do list
- Legal-aligned notes
- Final neutral assessment
The Handbook of Neutral Practice™ uses the same eleven sections from Edition 2027. GBI™ is the method inside CPRS™.
§ 05Marks
Owned by the institution.
INDS™, INDS-BF™, INDS-RG™, INDS-SFM™, INDS-SF™, GBI™, CPRS™ and UNIONE COMMISSION™ are marks of TheNeutralsORG™. Certified neutrals may describe themselves as INDS™-trained under the brand rules. Licensing to other institutions is available through the association programme.