Verify credential Find a Neutral
INSTITUTIONAL GOVERNANCE & PRIVACY COMPLIANCE

Privacy & Data Protection Policy

The global data governance framework safeguarding credential information, neutral verification records, confidential matters, and platform communications across TheNeutrals.ORG ecosystem.

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Zero Commercialisation

We never sell, rent, or monetize personal practitioner data or case submissions to third-party data brokers.

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Matter Confidentiality

Strict privilege protocols and encrypted storage protect all dispute intake, ombuds, and mediation communications.

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Cross-Border Standard

Compliant with international data protection frameworks across Swiss, EU GDPR, UK, and UAE jurisdiction mandates.

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Self-Service Rights

Full control to access, rectify, export, or permanently delete your neutral profile and account credentials at any time.

1 Information We Collect

TheNeutrals.ORG collects information necessary to maintain the official global registry of neutral professionals, issue verified digital credentials, and facilitate confidential matter matchmaking:

  • Neutral Practitioner Profiles: Full name, professional biography, designations, practice areas, jurisdiction experience, spoken languages, and contact coordinates.
  • Certification & Credentialing: Verification documents, CVs, peer references, dispute resolution certifications, and accredited bench records.
  • Institutional & Enterprise Inquiries: Matter specifications, dispute categorization, conflict clearance submissions, and representative contact details.
  • Platform Technical Metadata: Encrypted authentication tokens, session timestamps, and device diagnostic logs to preserve security.

2 Purpose and Lawful Basis for Processing

All processing of personal and professional information is conducted under strictly recognized lawful grounds:

  • Performance of Contract: Administering your membership status, public neutral listing, and portal dashboard services.
  • Legitimate Professional Interests: Maintaining the integrity of the Global Neutral Register and providing public credential verification.
  • Consent & Explicit Authorisation: Facilitating direct inquiries and appointment connection between disputants and independent neutrals.
  • Legal & Compliance Duties: Meeting regulatory obligations across our global corridors and dispute boards.

3 Matter Secrecy & Case Record Handling

Because neutrality requires absolute impartiality and confidentiality, communications submitted through matter intake or ombuds workspaces are segregated from standard directory indexing:

Matter Privilege Guarantee

No confidential dispute details, settlement disclosures, or matter records are ever processed for marketing or shared beyond the specifically appointed neutral professionals.

4 International Data Transfers & Global Ecosystem

TheNeutrals.ORG operates cross-border neutral corridors connecting Asia, the Middle East, Europe, Africa, and the Americas. International data transfers are secured under Standard Contractual Clauses (SCCs), Swiss Federal Data Protection standards, and institutional data adequacy guarantees within the UNBOUNDED™ ecosystem.

5 Your Statutory Rights & Data Control

Under international privacy regulations (including GDPR, UK DPA, and DIFC Data Protection Law), you possess the right to:

  • Access a comprehensive export of all personal data held in your neutral account.
  • Update, correct, or refine your professional listing and credential status.
  • Request restriction of processing or permanent erasure of your profile.
  • Withdraw consent for optional communications and directory spotlights at any time.

Data Protection Officer (DPO)

For questions, data access requests, or privacy inquiries, contact our Secretariat privacy desk.

Contact Privacy Desk →