HomeFor organisationsSME Cross-Border
TN/SVC/SME
Edition 2027 · effective 1 January 2027
For small and mid-size business
A cross-border dispute, at a price you know on day one.
For businesses that trade across borders and cannot spend more on a dispute than it is worth. One fixed, all-inclusive fee covers the neutral, the digital hearing platform and administration.
§ 01Tiers
Three fixed fees by dispute value.
Standard
US$2,500
Disputes up to US$100,000 · 60-day target
- Certified neutral within 48 hours
- Up to 3 sessions
- Secure digital platform
- Settlement documentation
Plus
US$5,500
Up to US$250,000 · 75-day target
- Senior neutral
- Up to 5 sessions, in person optional
- INDS™ evaluation report
- One expert consultation
- Full settlement package
Complex
US$9,500
Up to US$500,000 · 90-day target
- Senior neutral
- Up to 8 sessions
- Full INDS™ evaluation and report
- Expert determination option
- Legal documentation support
§ 02Process
Five steps.
File
Online intake, reviewed within 24 hours; complexity classified; fee confirmed before you commit.
Neutral assigned
Matched by sector, language and jurisdiction, confirmed within 48 hours.
Opening positions
Both parties submit written positions and evidence.
Sessions
Evaluation and mediation sessions on a secure platform, within your tier.
Settlement
The neutral prepares a settlement agreement for signature.
§ 03Enforcement
What a settlement is worth abroad.
A settlement agreement reached in mediation may be enforceable in states that have ratified the Singapore Convention on Mediation, subject to its conditions and to local law. The neutral explains the position for your countries before you sign.
If a binding outcome is needed, the parties can agree expert determination on a defined issue, or arbitration administered by UNIONE™, a separate institution.