USE A NEUTRAL

Bring the real question. The professional route comes after it.

Use a Neutral is the client-facing front door to the institution. It is designed for businesses, boards, institutions, projects, families and professionals who know something needs an independent layer but may not know what that layer should be called. The journey begins with the situation, protects what must keep working, identifies the right Neutral function, finds relevant professional evidence and only then moves into clearance and appointment.

DEMAND-SIDE JOURNEY

What is happening?
What must keep working?
What independent function helps?
Who has the evidence?
Can they accept?

QUESTION FIRST
PROCEDURE LATER
PERSON AFTER ROLE
APPOINTMENT CONTROLLED
WHERE NEUTRALS ARE USED

Start with the situation the organisation is actually facing.

This is also the client-facing logic that should replace the early Fellowship pricing row on the homepage during final integration.

A client-facing institution should feel useful before it feels like a membership organisation.

The homepage and this family should lead with situations, professional capability and discovery. Certification and Fellowship remain important professional routes, but they should not dominate the first client journey.

START WHERE YOU ARE

How much of the professional answer do you already know?

The user should never have to understand institutional terminology before the website becomes useful.

I know the situation, not the role

Start with Situations or Confidential Requirement Intake. The system should translate the real pressure into a Neutral function before professional search begins.

Continue ->
THE CLIENT DOES NOT NEED TO KNOW THE PROCEDURE

The institution should translate a real requirement into the professional function.

A board user may need Neutral Chairing, Evaluation or facilitation. A project may need a Standing Neutral or Dispute Board. A commercial relationship may need mediation or evaluation. An institutional concern may need Ombuds, review or another independent route. The website should do that translation without overselling any one procedure.

PROFESSIONAL DISCOVERY

Current public professional records

Only currently published professional records are shown.

Andreas Fankhauser
PUBLIC PROFESSIONAL RECORD / Zurich, Switzerland

Andreas Fankhauser

Arbitrator & Mediator

mediationarbitrationAviationBanking and Finance

Published record: Over 18 years of experience in handling and resolving complex disputes through mediation, litigation and arbitration arising out of a variety of business transactions, including in the fields of aviation,…

Kumara Wanasinghe
PUBLIC PROFESSIONAL RECORD / Colombo, Sri Lanka

Kumara Wanasinghe

Arbitrator & Mediator

mediationarbitrationevaluationBanking and Finance

Published record: English Proficiency: Following academic work were followed and relevant examinations were taken in English Medium. Most recent one LLM (Hons) in 2018. Attorney-at-Law in 2016 and LLB (Hons) in 2013.…

M.K. Java
PUBLIC PROFESSIONAL RECORD / Gurgaon, India

M.K. Java

Arbitrator & Mediator

mediationarbitrationAviationHealthcare Disputes Practice GroupInformation

Published record: CORPORATE MEMBER OF INSTITUTION OF ENGINEERS(INDIA) in Electrical Engineering (MIE-042168), Fellow F-109384/5 Approved valuer-Fellow Institution of valuer-India F13419 Member--Indian Council of Arbitration(IL/ICA/2134) PERFORMED AS INDEPENDENT ARBITRATOR ON BEHALF OF I.C.A.…

James F Gilbride
PUBLIC PROFESSIONAL RECORD / Florida, United States

James F Gilbride

Arbitrator & Mediator

mediationarbitrationMediaEntertainment and SportsReal Estate and Property Disputes

Published record: Mr. Gilbride is AV rated by Martindale-Hubbell, the highest recognition given for professional excellence, skills, and integrity. From 1971 to 1975 he was an associate and then partner with Paul,…

USE A NEUTRAL

Start with the pressure the organisation recognises, not with the name of a Neutral role it may not know yet.

The Use a Neutral hub should translate a real business or institutional situation into the independent function that may help.

USE A NEUTRAL

The situation should lead into the Neutral function, then into the professional record.

Users do not need to understand the profession before they arrive. The website should translate the pressure into a disciplined appointment pathway.

DECISION SEQUENCE

From pressure to professional fit.

The client-facing journey should remain simple enough to use and rigorous enough to avoid role confusion.

01

Recognise the pressure

Begin from what the organisation can see: deadlock, strain, a blocked decision, an independent-view need or a relationship that must keep working.

02

Separate what is actually stuck

Distinguish governance, ownership, project, technical, valuation, commercial and relationship questions.

03

Choose the independent function

Identify whether mediation, evaluation, Standing Neutral, Neutral Chairing, Expert Determination, facilitation or another role is actually missing.

04

Design the authority boundary

State what the Neutral may do and what decision authority remains with the organisation, parties or formal institution.

05

Discover the professional

Use the Global Register and professional profiles to compare published practice, sector, jurisdiction and corridor evidence.

06

Verify and appoint

Confirm current standing, then complete conflicts, availability, mandate, fees and acceptance for the live matter.

USE A NEUTRAL

A situation page should be useful even before anyone decides to appoint a Neutral.

The first value is often clarity about the function, authority and next process step.

A NEUTRAL CAN HELP WITH

A clearer independent-process choice.

  • Recognising what is stuck.
  • Separating role from sector or jurisdiction context.
  • Choosing the right Neutral function.
  • Understanding what authority remains elsewhere.
  • Moving into evidence-led professional discovery.
THE NEUTRAL SHOULD NOT BECOME

A substitute for specialist advice.

  • Not legal advice.
  • Not technical or valuation advice.
  • Not regulatory guidance.
  • Not a guarantee that a Neutral is needed.
  • Not a promise that the situation will resolve informally.
USE A NEUTRAL

Professional discovery should be reachable from every situation.

The final shortlist should come from published professional evidence rather than a private recommendation layer.

Situation pages should remain decision aids rather than substitutes for legal, technical, regulatory, tax, accounting or governance advice. Their role is to help the user recognise the independent function and then move into the correct professional process.

The final professional decision should always return to the canonical profile and current credential verification before conflicts, availability, mandate and acceptance are assessed for the live matter.

Discovery should remain conservative where the public record is thin. The website should state when expertise is not published rather than infer it from adjacent sectors, seniority or geography.

The stronger the situation page becomes, the more important it is that the page does not overstate what a Neutral can achieve. A well-designed process can improve decision quality and working relationships without guaranteeing settlement, continuity or a particular commercial result.

Situation pages should remain decision aids rather than substitutes for legal, technical, regulatory, tax, accounting or governance advice. Their role is to help the user recognise the independent function and then move into the correct professional process.

The final professional decision should always return to the canonical profile and current credential verification before conflicts, availability, mandate and acceptance are assessed for the live matter.

Discovery should remain conservative where the public record is thin. The website should state when expertise is not published rather than infer it from adjacent sectors, seniority or geography.

FROM NEED TO APPOINTMENT

The route should become more precise at every step.

Situations, role matching, discovery, shortlist, verification, conflicts and mandate should operate as one connected journey.